Can anyone use the tools?
Lock picking is a specialised skill and our tools are designed for use by professional auto locksmiths.
Do I need to be a registered locksmith to use the tools?
Our tools can only be sold by authorised locksmith tool suppliers and distributors worldwide. They will only sell tools to certified locksmiths as defined by local laws.
How can I become a Lishi Distributor?
How can I buy Genuine Lishi products?
Genuine Lishi products can be bought at official distributors. You can search for your nearest Genuine Lishi distributor on our website: www.genuinelishi.com/distributors/
How can I get warrantee for my tool?
Simply register you tool to activate your warrantee. If a tool does have a defect and the warrantee needs to be used then please speak to your distributor who will inspect the tool to see if the defect is covered under the manufacturing defect guarantee.
How can I sign up to a locksmith training course?
How do I find the right tool I need?
We have a search bar on the Genuine Lishi Homepage which allows you to search for tools in a number of ways including by lock type, reference or car make and model.
How do I know distributors are genuine?
How do I know if a tool is an official Genuine Lishi product?
Aside from the Genuine Lishi logo which is your guarantee of quality, all tools will come with a unique serial number, this number can be used to register your tool and if you can register your tool you know it is an official Genuine Lishi product.
How do I know which pick is used for which vehicle?
To find the correct pick for a specific vehicle enter the car make and model into the search bar on the homepage. Alternatively you can download the Genuine Lishi App from the Apple Store for iPhone or the Google store for Android phones.
How do I register my tool?
- Find the serial number on the back of your Genuine Lishi tool.
- Log into your account or become a member on the Genuine Lishi website or official app
- Enter the serial number in the space provided
I can’t find a distributor in my country. How can I buy Genuine Lishi products?
My tool was lost, can it be tracked?
If the tool has been registered online and is found we can trace the details back to the owner.
What are the benefits of registering my tool?
What are the benefits of using Genuine Lishi tools?
The Genuine Lishi brand is trusted by professionals because each tool gets the job done quickly and without any damage, allowing you to work with confidence. The tools are developed to protect the door lock and the vehicle, and specifically for speed, with most tools getting the job done in under 3 minutes.
What is the guarantee on the tools?
We offer a lifetime guarantee for manufacturing defects.
Where can I get a guide for using the tools?
We have produced a full range of training manuals and guides on all of our tools that are available for purchase at elite distributors.
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