FAQs

Lock picking is a specialised skill and our tools are designed for use by professional auto locksmiths.

Our tools can only be sold by authorised locksmith tool suppliers and distributors worldwide. They will only sell tools to certified locksmiths as defined by local laws.

If you would like to become an official distributor then please get in touch for more details: pan.huiyi@uapcorporate.com

Genuine Lishi products can be bought at official distributors. You can search for your nearest Genuine Lishi distributor on our website: www.genuinelishi.com/distributors/

Please go to the contact form on our website: www.genuinelishi.com/contact-us/

Simply register you tool to activate your warrantee. If a tool does have a defect and the warrantee needs to be used then please speak to your distributor who will inspect the tool to see if the defect is covered under the manufacturing defect guarantee.

Please visit www.genuinelishi.com/training/

We have a search bar on the Genuine Lishi Homepage which allows you to search for tools in a number of ways including by lock type, reference or car make and model.

All of our distributors can be found at www.genuinelishi.com/distributors/

Aside from the Genuine Lishi logo which is your guarantee of quality, all tools will come with a unique serial number, this number can be used to register your tool and if you can register your tool you know it is an official Genuine Lishi product.

To find the correct pick for a specific vehicle enter the car make and model into the search bar on the homepage. Alternatively you can download the Genuine Lishi App from the Apple Store for iPhone or the Google store for Android phones.

• Find the serial number on the back of your Genuine Lishi tool.
• Log into your account or become a member on the Genuine Lishi website or official app
• Enter the serial number in the space provided

If you can’t find a distributor in your country please contact us at: Pan.Huiyi@uapcorporate.com

If the tool has been registered online and is found we can trace the details back to the owner.

To see our top reasons for registering your tool click here: www.genuinelishi.com/blog/4-reasons-to-register-your-genuine-lishi-tool-today/

The Genuine Lishi brand is trusted by professionals because each tool gets the job done quickly and without any damage, allowing you to work with confidence. The tools are developed to protect the door lock and the vehicle, and specifically for speed, with most tools getting the job done in under 3 minutes.

We offer a lifetime guarantee for manufacturing defects.

We have produced a full range of training manuals and guides on all of our tools that are available for purchase at elite distributors.